Technical Support Officer

Job Introduction

Job Description for Technical Support Officer:

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

The Technical Support Officer role is a development opportunity in the fields of waste management, radiological protection and nuclear material management. We are looking to recruit a technical support officer to assist and support the infrastructure and compliance function in delivery of solutions and effective approaches in the disciplines of waste management, radiological protection and nuclear material control.  

The role holder will support with deriving waste management options for facility waste streams, new projects; supporting the facility in compliant removal of redundant assets and supporting with effective management of the POCO/liabilities budget. The role also requires the holder to support with Radiation Protection activities and once trained be responsible and support with routine aspects of radiation protection. In the field of nuclear material controls the role holder will be supporting with day-to-day movements, and the key receipts and dispatches of nuclear material.

The role will require a hands-on and can-do mindset, combined with sound communication skills to collaborate across multidiscipline teams. The grading for this role takes into account that it is a development opportunity and support will be provided to the successful applicant to achieve technical competency in one or more of the discipline functions.

Main Responsibilities for Technical Support Officer:

• Support the building with waste routes and waste management services to the facility, internal customer interactions and liaising with external stakeholders/service providers.
• Assist with POCO budgets, securing funds from projects and effective application of funds in waste sentencing and disposal.
• Development across the primary functions in order to support the business in the absence of the lead SME.
• Supporting overall team function on matters of radiological protection as part of the wider service provision to the facility.
• Support Nuclear Material Accountancy in Preston Laboratory, including control all receipts and dispatches of nuclear material to and from the Preston Laboratory.
• Contribute to annual stock takes of nuclear material and provide information to stakeholders on material stored in the material accountancy system.
• Maintain performance metrics across the three discipline areas.

Essential Criteria for Technical Support Officer:

• Demonstrable experience in taking on responsibility, and using initiative, to prioritise work effectively under pressure.
• Excellent communication and interpersonal skills; be able to multitask and re-prioritise to meet changing needs and project deadlines in a team environment.
• Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).

Desirable Criteria for Technical Support Officer:

• Prior experience of environmental/waste management, radiation protection, or nuclear material management.
• Experience of working in a high hazard industry.
• Good influencing, presentational and communication skills.
• Attention to detail and the ability to interpret regulations.
• Holding a degree in a relevant scientific discipline.

Why join us?

NNL isn’t just a place where you can do career-defining work that makes a real-world impact. It’s also a place where you’ll feel appreciated and valued. We’re creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

We also offer a range of employee benefits:

• Sector leading Family-Focused Policies: celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage.
• NNL offers attractive pension plans. If you contribute 5%, NNL contributes 15%. Alternatively, if you choose not to contribute (0%), NNL will still contribute 10%.
• Annual Leave: Benefit from 25.5 days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays.
• Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK
• Company Bonus: Be rewarded for your contributions.
• Learning Opportunities: Enhance your skills through excellent development programmes.
• Employee Assistance: Access support for personal and professional challenges.
• Cycle to Work: Stay active and eco-friendly.
• Life Assurance: Ensure peace of mind for you and your loved ones.
• Enhanced Sick Pay Benefits: Receive support during illness or injury.
• Access to ‘Mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance. 
• Health Care: Health savings plan which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).

About The Company

NNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole.

This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion

NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

Recruitment Agency Notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.

United Kingdom National Nuclear Laboratory