Measurement & Analysis Team Manager
Job Introduction
An opportunity has arisen within our Measurement and Analysis team based at our Central Laboratory. The Team Manager will be responsible for managing the active laboratory capability, maximising their potential including people, facilities, and equipment. Ensuring clear line of sight of all safety responsibility and the availability of resource to support delivery. Maintaining strong work relationships with the customer and all touchpoints throughout the organisation.
Role Responsibility
RESPONSIBILITIES:
All KPI’s, metrics, communications, data, for operating the team including: EHSS&Q, cost, delivery, facilities, equipment and resources are delivered in accordance with targets.
Safety Management:
Ensure that all duty of care requirements to allow all work to be undertaken are established.
That reviews, assessments and audits are undertaken to monitor all aspects of EHSS&Q
Delivery of the improvement plan
Management of a resourcing and asset system including:
Oversight of resources, equipment and facilities allocation across their team, to ensure that all resources are fully engaged, managed and developed such that the capability and effectiveness is maximised
Identify SQEP and ready to use resources, equipment and facilities always providing highly skilled resources and experience.
Ensure all equipment and facilities are fit for purpose and operable for project and customer work
Management of People:
Managing and driving the team performance of its people
People development, training, SQEP, secondment
Performance Management including disciplinary, grievance, reward and recognition
Duty of care for all health and safety, maternity, sickness, paternity…etc.
Customer Experience:
Engagement with customers related to team to ensure good customer experience and respond to opportunities, risks, issues etc.
Maximise value, develop opportunities and increase growth
Provide customer experience and knowledge back to CE and projects
Forecasting growth and sales funnel
Keeping pace with key industry technological developments and feedback to customer and internal teams
The Ideal Candidate
KNOWLEDGE AND EXPERIENCE
Understanding and expertise related to the technical accountabilities of this role with the ability to undertake capability / technical work in the area of M&A.
Experience in managing a technical team, people, facilities and equipment on a nuclear site.
Experience in developing relationships with customer’s related to technical team offerings and support delivery of their projects.
Operational experience in highly regulated environment, managing technical and facility programmes to a high EHSS&Q standard. Whilst managing changing and competing priorities and absorbing new information rapidly to address complex issues.
A degree and/or a relevant demonstrable level of experience.
Technical knowledge of the team area including the RAP project would be advantageous.
Experience of active operations in an analysis and process chemistry laboratory and ISO 17025 would be advantageous.
SKILLS AND BEHAVIOURS
Exceptional communication and interpersonal skills with a proven ability to engage stakeholders and build strong collaborative relationships
Demonstrable ability in negotiation and meeting client requirements
Acts as a role model to NNL’s values and behaviours
Proven ability to manage and inspire others to achieve goals
Strong business and commercial acumen.
Ability to be security cleared to SC level or higher as required.
National Nuclear Laboratory