As HR Associate you will play a key role in the HR Support Team; responsible for delivering an excellent level of service to our internal and external customers.
As the first line advisory support to our employees and line managers within the business, you will work with a team of other HR Associates to deliver timely and high-quality assistance as a first point of contact for HR-related queries.
Location for the role will be flexible across the Northwest.
From being involved with process improvements, procedural reviews, the ability to participate in HR projects and supporting our employees through the HR life cycle; this is a varied role that will play a key part in building our HR Support Team to its full potential.
The main responsibilities for the HR Associate will be:
- Process documentation and transactions in accordance with service requirements
- Organise, maintain and update personnel records in line with GDPR
- Preparing HR documents such as employment contracts, contractual changes and guidance for employees
- Create HR data reports and provide HR metrics to our internal customers
- Ensuring internal databases are maintained and updated, including our Internal Management System of documents
- Providing excellent customer service and being the first line support for HR queries relating received by email and telephone
- Provide support across a range of HR processes which include onboarding, absences, leavers and all other HR tasks
- Maintain process flows and user guide documentation for HR processes
- Participate in project delivery within the HR team
- Proactively recommend and implement process improvements
- Ensure compliance with and contribute to risk management, governance and assurance processes in HR
The Ideal Candidate
Essential skills for HR Associate:
- Experience of working within HR
- Confident in MS Office including Word and Excel in particular
- Good organisational skills, with excellent attention to detail.
- Strong phone, email and in-person communication skills with enthusiasm to deliver excellent customer service
- A willingness and determination to learn
- Able to work on own initiative and meet deadlines
Desirable skills for HR Associate:
- CIPD qualification or working towards
- Experience of working with Business World ERP System
About the Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
National Nuclear Laboratory