Business Relationship Manager

Job Introduction

Job Description for Business Relationship Manager:

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

We have an exciting opportunity for an IT Business Relationship Manager role within in our IT function. It’s offered on a permanent basis, with the flexibility of hybrid working, and an opportunity to work in a dynamic, fast paced, and evolving environment.

As a senior representative of the IT Business Engagement team, you will be accountable for establishing and maintaining strategic relationships between key business stakeholders and IT teams.  Partnering with leaders at all levels to collaborate, shape technology strategies, drive efficiencies, and ensure the effective delivery of IT services across the organisation.

You will proactively serve as a “trusted advisor” and function as a key IT point of contact for all business stakeholders, ensuring the delivery of IT Services which meet business priorities, needs and expectations.  You will represent IT by promoting our vision, value, services, and capabilities.

We are seeking candidates with exceptional communications and presentation skills, who can adapt, and self-manage to the changing needs of the business.  The nature of our business means no day will be the same.

You will ideally have previous experience working in a Business Partnering role within a nuclear, IT or regulated industry, but this is not essential.

Role Responsibility

Main responsibilities for Business Relationship Manager:

• Establishing and maintaining strategic relationships between key business stakeholders and IT teams to ensure respective strategies remain aligned.
• Managing business expectations and perception across all IT Services and deliverables and ensuring oversight for the resolutions of escalated IT issues.
• Understanding and anticipating the direction of the business, identifying opportunities to make recommendations to support the desired business future state.
• Eliciting and translating business requirements for input into solution design process and project delivery framework.
• Driving business change by clearly articulating and defining business needs and benefits, through well-documented Business Cases.
• Providing strategic consultation to business and IT teams and participating in quality reviews and feedback sessions.
• Providing insight on external digital and technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models.
• Promoting business knowledge of IT capabilities and services through appropriate communication channels.

The Ideal Candidate

Essential Criteria for Business Relationship Manager:

• A broad knowledge of IT, ideally with a scientific / engineering background.
• Experience building successful relationships with key internal stakeholders, including executive teams and external partners.
• Able to work independently and effectively prioritise workload.
• Delivery focused with strong communication and influencing skills.
• Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).

Desirable Criteria for Business Relationship Manager:

• Qualified to at least degree level.
• Practitioner and/ or Certificate in Business Relationship Management (BRMP or CBRM).
• A proven track record in a similar role.
• Strong project delivery skills (i.e. can demonstrate the successful delivery of projects – to time, cost, and quality).

Why join us?

NNL isn’t just a place where you can do career-defining work that makes a real-world impact. It’s also a place where you’ll feel appreciated and valued. We’re creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

We also offer a range of employee benefits:

• Sector leading Family-Focused Policies: celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage.
• NNL offers attractive pension plans. If you contribute 5%, NNL contributes 15%. Alternatively, if you choose not to contribute (0%), NNL will still contribute 10%.
• Annual Leave: Benefit from 25.5 days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays.
• Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK
• Company Bonus: Be rewarded for your contributions.
• Learning Opportunities: Enhance your skills through excellent development programmes.
• Employee Assistance: Access support for personal and professional challenges.
• Cycle to Work: Stay active and eco-friendly.
• Life Assurance: Ensure peace of mind for you and your loved ones.
• Enhanced Sick Pay Benefits: Receive support during illness or injury.
• Access to ‘Mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance. 
• Health Care: Health savings plan which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).

About The Company

NNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole.

This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion

NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

Recruitment Agency Notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.

About the Company

NNL is an incredible place to work A place where people do things that have never been done before A place where people push boundaries to further themselves, the business, and society as a whole.

This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

NNL has a vision for Equality, Diversity, and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service, and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

Recruitment Agency Notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.

National Nuclear Laboratory