Immobilisation Science & Technology Capability Manager
Job Introduction
To manage the technical team, maximising the potential of the team, including people, facilities, and equipment. Ensures clear line of sight of all safety responsibility and the availability of ready for service resource to support delivery. Maintains strong work relationships with the customer and all touch points throughout the organisation.
Role Responsibility
To manage the technical team, maximising the potential of the team, including people, facilities, and equipment. Ensures clear line of sight of all safety responsibility and the availability of ready for service resource to support delivery. Maintains strong work relationships with the customer and all touchpoints throughout the organisation.
1. EHSS&Q Accountabilities:
The CM will be accountable for EHSS&Q within their team:
- Duty of care for all staff identified
- Ownership and safe operations of equipment and facilities
- Delivery of projects, programs and technical work
Delivery of the EHSSQ Improvement Plan
2. Capability Accountabilities:
The CM will be accountable for all resources within their team:
- Staff: Leadership, performance, SQEP, development, technical training, progression, recruitment
- Facilities & Equipment: maintenance, renewal, disposal, repair, inspection, access and utilisation
Leads on customer delivery, exceling in delivering customer value and building a customer-centric culture
3. Capability Accountabilities:
The CM will be accountable for all resources within their team:
- Staff: Leadership, performance, SQEP, development, technical training, progression, recruitment
- Facilities & Equipment: maintenance, renewal, disposal, repair, inspection, access and utilisation
Leads on customer delivery, exceling in delivering customer value and building a customer-centric culture.
4. Customer Delivery Accountabilities:
The CM will be accountable for all customer delivery associated with their team:
- Customer engagement to maximise all business opportunities
- Technical excellence in customer delivery
Technical resolution
5. Leadership Accountabilities:
The CM will be accountable for cultural and business strategies associated with their team:
- Development of the team in line with business requirements and recognising technical advancements
- Quality of science and customer delivery
People performance, development and cultural change.
RESPONSIBILITIES:
1. All KPI’s, metrics, communications, data, for operating the team including: EHSS&Q, cost, delivery, facilities, equipment and resources are delivered in accordance with targets
2. Safety Management:
- Ensure that all duty of care requirements to allow all work to be undertaken are established.
- That reviews, assessments and audits are undertaken to monitor all aspects of EHSS&Q
- Delivery of the improvement plan
3. Management of a resourcing and asset system including:
- Oversight of resources, equipment and facilities allocation across their team, to ensure that all resources are fully engaged, managed and developed such that the capability and effectiveness is maximised
- Identify SQEP and ready to use resources, equipment and facilities always providing highly skilled resources and experience.
- Ensure all equipment and facilities are fit for purpose and operable for project and customer work
4. Management of team budgetary controls for:
- Staff – training, development, SQEP, recruitment/retirement, progression T&S, conference, lease/hire cars, industrial membership, Sickness/maternity/paternity, reward & recognition
- Equipment and Facilities – Maintenance, consumables, repair, disposal, replacement, software licenses,
- Risk, compliance and governance in a project and delivery orientated environment.
- Driving continuous improvement of their team
5. Management of People:
- Lead and driving the team performance of its people
- People development, training, SQEP, secondment
- Performance Management including disciplinary, grievance, reward and recognition
- Duty of care for all health and safety, maternity, sickness, paternity…etc.
6. Customer Experience:
- Engagement with customers related to team to ensure good customer experience and respond to opportunities, risks, issues etc.
- Maximise value, develop opportunities and increase growth
- Provide customer experience and knowledge back to CE and projects
- Forecasting growth and sales funnel
- Keeping pace with key industry technological developments and feedback to customer and internal teams. We play a key role in the UK and global nuclear industry. That means reducing the cost of clean-up and decommissioning, maintaining critical skills and attracting talented new people to the industry. We're the only UK organisation with the skills, facilities and expertise to provide technical support to all aspects of the nuclear industry. What's more, we pride ourselves on offering quality, value and service to every one of our customers.
The Ideal Candidate
KNOWLEDGE AND EXPERIENCE – e.g. technical skills
1. Experience in managing a technical team, people, facilities and equipment on a nuclear and non-nuclear site. Desired Technical experience : Technical understanding and expertise in waste package development, waste management and disposal requirements. Experience and expertise in relation to experimental programme design.
2. Experience in developing relationships with customer’s related to technical team offerings and support delivery of their projects.
3. Experience in managing a budget, cost control, financial forecasting and planning across a team.
4. Operational experience in highly regularised environment, managing technical and facility programmes to a high EHSS&Q standard. Whilst managing changing and competing priorities and absorbing new information rapidly to address complex issues.
5. Experience in leadership and driving cultural change through the support in and implementation of strategic business developments.
6. A degree and/or a relevant demonstrable level of experience.
7. Technical knowledge of the team area and nuclear related experience would be advantageous.
SKILLS AND BEHAVIOURS – e.g. technical skills
1. Exceptional communication and interpersonal skills with a proven ability to engage stakeholders and build strong collaborative relationships
2. Demonstrable ability in negotiation and meeting client requirements
3. Acts as a role model to NNL’s values and behaviours
4. Proven ability to lead and inspire others to achieve goals
5. Strong business and commercial acumen
About the Company
We play a key role in the UK and global nuclear industry. That means reducing the cost of clean-up and decommissioning, maintaining critical skills and attracting talented new people to the industry. We're the only UK organisation with the skills, facilities and expertise to provide technical support to all aspects of the nuclear industry. What's more, we pride ourselves on offering quality, value and service to every one of our customers.
National Nuclear Laboratory