Business Readiness Training Lead

Job Introduction

Job Description:

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. 

We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

Business Readiness is a key area for T&DC as we continue to deliver business impacting change initiatives (including CAMILA).  Change can only effectively be delivered if the full impact of change on the user is understood, and embedded.  The Business Readiness Training Lead will ultimately be accountable for coordinating and delivering all T&DC related training, as well as working alongside the Business Change Lead, ensuring that all wider business change is successfully embedded in the business and benefits come to fruition, in line with business objectives. 

Role Responsibility

Main Responsibilities for Business Readiness Training Lead:

• Undertake change impact analysis and develop deployment plans that consider the impact of change on the end user.
• Develop appropriate communication plans, help define training needs, and post go live support models to ensure that the change deployed is sustainable and embedded. 
• Working with Change benefit owners / key stakeholders to ensure benefits are clearly defined, agreed, measured and achieved during the entire project lifecycle.
• Champion of the Change Management process for IT, ensuring that knowledge of change processes is communicated to business stakeholders as and when required.
• Working with a Demand and Release Manager, PMO, and Business Analysts to assess project training requirements and designing training material / programmes to embed this change into the business.
• Review existing, and design and develop, new training material and templates.
• Provide training to all levels of stakeholder, via the most appropriate channel(s) including face to face and remote training.
• Work with the Demand and Release Manager and Project Managers to form rollout plans to ensure a suitable amount of business change.
• Train up Digital Champions i.e. ‘train the trainer’ and ensure a consistent level of quality across training delivery/ support.
• Provide Post Go Live training support and mentoring, where required.
• Create, maintain and embed Business Change and Training Strategies.
• Third party supplier support when required, ensuring material and delivery is at a high and consistent level.
• Work with the wider PMO to continuously improve our training processes, tools and techniques to provide a leading-edge service.

The Ideal Candidate

Essential Criteria for Business Readiness Training Lead:

• Good working knowledge of technical IT disciplines.
• Comfortable managing multiple third party and external industry, regulatory and statutory stakeholders and obligations.
• Demonstrable experience in:
  • Both face to face and remote training;
  • Training large groups (~100), small groups and one to ones;
  • Train the trainer;
  • Designing, developing and quality assuring training material;
  • Complex system training;
  • Training executive level staff.
• Strong communication and influencing skills and the ability to build relationships and influence senior stakeholders.
• Effective time management skills; with the ability to work on multiple tasks simultaneously, prioritising tasks, shifting priorities in accordance with fluctuating workloads and deadline pressures.
• Meticulous attention to detail and excellent presentation skills.
• Ability to obtain BPSS level security clearance (this includes but is not limited to identity, employment and criminal record checks).

Desirable Criteria for Business Readiness Training Lead:

• Demonstrable experience in a Change Management Role within IT.

About the Company

Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.

Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.

Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.

We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials

NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

Recruitment Agency Notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.

National Nuclear Laboratory